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About HeptaShield

Enterprise IT experience, built for businesses without an IT department

HeptaShield was founded by Mena Matta after 10+ years running IT and Microsoft 365 environments across multiple locations. The work showed a clear gap: growing businesses either got big-company process with no one to call, or a helpful person with no process behind them. HeptaShield exists to offer both.

What we believe

Four rules we work by

  • 01

    Security isn't an upgrade

    Every client gets the same baseline, written down.

  • 02

    Prices should be public

    If you can't see the cost, you can't plan for it.

  • 03

    You should know who's responsible

    Every client has a named contact.

  • 04

    Plain English is a skill

    If we can't explain it simply, we haven't understood it.

Mena Matta, Founder and Managing Director of HeptaShield
Mena MattaFounder & Managing Director

Meet

Founder & Managing Director

Mena Matta

Mena Matta is an IT operations and cybersecurity professional with more than 10 years of experience supporting business technology environments, from growing organizations to multi-site enterprises. Throughout his career, he has led infrastructure initiatives, cybersecurity programs, Microsoft 365 environments and IT service operations supporting multi-site teams and their end users.

At HeptaShield, Mena's mission is to provide businesses with proactive IT management, cybersecurity-first solutions and trusted technology guidance that lets teams focus on growth instead of technology challenges.

Experience behind HeptaShield

The numbers, and how we measure them

years in IT
10+
Microsoft 365 users managed
500+
M365 tenants deployed
20+
endpoints protected
120+
average first response
~10 min
tickets resolved
2,500+

First-response time is the median time from ticket creation to a human reply during business hours, calculated monthly from our ticketing system.

Experience figures include work the founder led before HeptaShield, which is why they're labeled “experience behind HeptaShield” rather than client counts.

How we work

Documented, tested, written down

We document everything we touch. We test backups instead of assuming they work. We tell you when something isn't worth fixing. And we put scope in writing so there are no surprise invoices.

Credentials and coverage

Woodstock, Georgia HQInsured

Headquartered in Woodstock, Georgia. We provide remote IT services nationwide and onsite support throughout Georgia. Carries cyber liability and professional liability (E&O) insurance.

Talk to the person who'll look after your systems

Request an IT Support ReviewCall (404) 322-8794

No pressure. If your setup is fine, we'll tell you.